What makes us different
Specialised Recruitment Consultants:
Dedication, focus, and a proven recruitment and screening process are critical to successful recruitment. With a team of over 100 specialist industry recruiters globally, DOCS has the capacity, expertise, processes and focus to place the most appropriate staff in your organisation. For maximum efficiency, we have dedicated consultants who specialize in specific positions across the clinical spectrum. This specialty allows our consultants to better understand the experience and other critical candidate characteristics that will best match the requirements of your project.
Clinical Team Managers (CTM) or Personal Coaches:
Within DOCS we have Clinical Team Managers (CTMs) or Personal Coaches who are solely responsible for the performance, training & development and career progression of insourced staff. They are in regular contact with both clients and staff to monitor and discuss performance and to ensure that project and tasks run smoothly. As a result, the average contract completion rate is 95%.
Candidate Pool:
The key to successful recruitment is knowing where and when to look. Our motto is “We look for them, even when you don’t”. We invest heavily in ensuring that we maintain an accurate pool of active and potentially active candidates with the qualifications, skills and background to meet our clients requirements. Our candidate database consists of over 80,000 pharmaceutical professionals worldwide. From this database we continuously communicate to active and non-active candidates to keep them abreast of opportunities within the industry to further their careers. Furthermore, our consultants and our research department are continuously interviewing, assessing and recruiting motivated and successful clinical professionals for our clients. Our Candidate Portal encourages pharmaceutical professionals to register in our database and receive alerts when positions in their area of expertise become available.
Resource Management:
Recruitment is only the first step in the process – staff retention is vital to the success of all projects. We realise the loss of productivity and extra work due to resignations, and we are therefore dedicated to stimulating loyalty of insourced personnel. We have various incentive programmes for employees, including, but not limited to, Personal Development Plans, Get Together events and continuing education, including classroom training programmes. The DOCS Clinical Team Managers (CTM) play a significant role. The CTM is employed to solely manage all insourced employees and provide them with the support they need to successfully perform their role.
