Our People

Our people are our greatest asset. Our primary focus is on the acquisition, management and development of the best people in the drug development industry so that they can continue to drive the success of the business and meet the individual needs of our customers, for both businesses and candidates.

The DOCS leadership is comprised of key influencers and industry experts, bringing years of experience to the company.

Barry BalfePresident of ICON Functional Services

Barry Balfe is President of ICON Functional Services (IFS). Barry has been with ICON for over fifteen years and has held a number of senior roles, predominantly within the DOCS team, where he has successfully grown this business and has developed and led a number of new strategic partnerships. He was previously EVP, Global Business Development.

As part of the DOCS team he served as Senior Vice-President, Global Program Management where he oversaw operational design, planning & delivery within DOCS' resourcing & FSP businesses. He initially joined ICON’s Business Development team in 2003, before taking on the leadership of DOCS' US Business in early 2007 and subsequently overseeing DOCS' European Operations. Barry holds a Bachelor of Science degree in chemistry, having studied at Dublin City University and Ecole Nationale Supérieure de Chimie de Toulouse. He subsequently studied pharmacoepidemiology and pharmacovigilance at London School of Hygiene and Tropical Medicine, the University of London.

James HoulihanFinance Business Partner

James Houlihan is responsible for financial and commercial aspects of the DOCS business. He joined the Executive Team in 2014 with a view to continuing the global expansion plans.
James has over 10 years within the CRO sector. Prior to joining DOCS, James held Finance Roles within Clinical Research Services, Laboratory Services and Data Management.
Prior to joining ICON in 2005 James held Finance positions within the retail and construction sectors.
James graduated with a Bachelors Degree in Business Administration from Liverpool John Moores University. He completed his articles with Grant Thornton and is a Fellow of the Institute of Chartered Accountants in Ireland.

Jonathan Harris, PhDVice President, Operations

Jonathan Harris, PhD, Vice President, Operations. Jonathan has over 18 years experience in the industry including roles as Director of Clinical Operations and Director of Project Management where he has gained extensive experience with successful delivery of global clinical programs including both early and late phase environments. Jonathan has also had significant FSP program delivery experience over the last few years and has overseen the operational execution of a global clinical project management FSP and a global monitoring FSP including transition of activities from both the client and other CRO providers.

Clodagh BanniganVice President, of Global Recruitment

Clodagh Bannigan, Vice President, of Global Recruitment has overall responsibility for ensuring we meet our recruitment commitments for all of our DOCS clients.  Clodagh joined in May 2019 and she leads a team of 60+ specialist Recruiters, Managers and Directors across 18 countries .  Before joining DOCS, Clodagh has over 20 years of international recruitment experience delivering specialized recruitment services for clients globally.

Debbie Gilmore, BS, MBAVice President, Operations

Debbie Gilmore, Vice President of Operations, has 20 years of clinical research experience, focused on global project management and risk-based monitoring.  Her therapeutic specialties include oncology / hematology, neurology and cardiovascular / metabolic.  Debbie has held leadership roles in the US and APAC, with global responsibility for successful cross-functional delivery of clinical trials.

In 2012, Debbie moved from ICON Clinical Research Services to ICON Functional Solutions to lead global Functional Service Partnerships (FSP).  She has been responsible for FSP strategy, implementation and delivery of engagements from 20 to 800 staff globally, across a diverse range of functions, including project management, monitoring, data management, statistical programming, eTMF and regulatory.  Based in the US, Debbie holds a BS in Chemistry and MBA from Vanderbilt University.

Rita FangVice President, Operations Asia Pacific

Rita Fang is Vice President of Operations in Asia Pacific. Rita brings over 17 years industry experience to our leadership team. She was instrumental in establishing our APAC business across 13 countries and building the team from 10 to over 800. Rita has extensive experience partnering with pharma businesses throughout the region, ensuring excellence in service delivery, focusing on bringing organisational flexibility and transformation to our client's business.