People in ICON - Lynn Shin

I have been working in the healthcare industry for over 11 years - 7 of which have been in CRO/Pharmaceutical companies. I joined DOCS in Feb 2012 as Senior Clinical Research Associate, and was assigned to a Project Manager role in a global pharmaceutical company. Following a successful 2 years in this role, I was promoted to Operations Manager in 2014.

In my current role, I manage in-sourced staff including CTA’s, CRA’s, Study Start-up Associate’s, Clinical Supply Specialists and RA specialists. I’m passionate about career development, so I’m dedicated to coaching and mentoring my team; empowering them to meet clients’ expectation and develop their individual career plans. At the same time, I work closely with clients to ensure DOCS staff are meeting performance expectations and making valuable contributions to their clinical teams.

I originally chose to work with DOCS because of ICON’s reputation as a leading global CRO with competitive benefits, but I soon realised additional benefits including the support I get from management and my colleagues. The support and coaching I received as a SCRA has enabled me to become better manager, and I incorporate much of my own experiences in my teams training and development.

Our business is constantly evolving which brings challenges and opportunities. Fortunately, the DOCS culture supports personal and professional development, so I’m excited to see what the future holds for both my team and me!